Privacy Policy

Effective date: 11/03/2026

Lock Busters (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit lockbustersla.com, contact us, request locksmith services, or sign up for text messages.

Information We Collect

We collect information you provide when you submit a contact form, call, email, text us, or request service. This may include your name, phone number, email address, service location, appointment details, and information about your locksmith service needs.

If you sign up for text messages, we also collect information documenting your consent and any subsequent opt-out requests.

Our website and hosting providers may collect technical information, such as your IP address, browser type, and pages visited, through server logs, cookies, or similar technologies.

How We Use Your Information

We use your information to:

  • Respond to questions and service inquiries.
  • Schedule, confirm, and manage locksmith appointments.
  • Provide service updates, including technician arrival updates and scheduling changes.
  • Provide customer support and maintain service records.
  • Operate and protect our website and business.
  • Meet applicable legal obligations.

Text Messaging and SMS Consent

Phone Number Privacy Policy:

  • Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care-related topics
  • Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
  • Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.
  • Message Disclosures: Message frequency varies. Message and data rates may apply.
  • Data Security: Your data is protected and retained only as needed.

For assistance, call (318) 925-5522, or email lockbust@gmail.com.

How We Share Information

We may share information with service providers that help us operate our website, manage customer inquiries, deliver text messages, or provide requested services. These providers may use the information only as necessary to perform services for us.

We may also disclose information when required by law or when reasonably necessary to protect our customers, our business, or others.

We do not sell personal information. Mobile phone numbers, SMS opt-in data, and consent records will not be shared with third parties or affiliates for marketing or promotional purposes. We may provide this information to messaging service providers solely to deliver and support our text messaging program.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support site functionality and understand website usage. You can manage cookies through your browser settings. Disabling cookies may affect some website features.

Data Security and Retention

We use reasonable safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

We retain information only as long as reasonably necessary to provide services, maintain appropriate business records, honor communication preferences, resolve disputes, and meet legal obligations.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law. Certain records may need to be retained for legal or legitimate business purposes.

You may opt out of text messages at any time by replying STOP.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

Lock Busters
Phone: (318) 925-5522
Email: lockbust@gmail.com
Website: https://lockbustersla.com